When it comes to building a successful IT team, engagement and satisfaction aren’t the same thing, says CIO Tom Kurtz. Engagement means “making sure everyone is rowing in the same direction.”
Optimization isn’t a one-time thing; it’s an “ever-present project for us to continue to make the system more efficient, make it more user-friendly and take advantage of all of the features and functionality it has to offer,” says CIO Tom Kurtz.
One of the key components in Memorial Healthcare’s multipronged Covid-19 response was setting up alternative care sites, an initiative that required “significant coordination from many areas,” according to CIO Tom Kurtz.
To truly transform our industry, we don’t need more managers. We need leaders who possess the dyad traits of authentic humility and an indomitable spirit, says Robert Sundelius.
Although there’s no simple explanation when it comes to physician burnout, there are common themes that senior leaders can take to help mitigate the problem, says Robert Sundelius.
Above all else, leaders must ensure their organizations are able to attract and develop the talent that will create a better future, says Robert Sundelius, and it begins with organizational health.
As technology plays a larger role in how care is delivered, it will shift the entire structure of healthcare, including the roles of patients and physicians in seven key ways, says Robert Sundelius.
Not ruling out mergers
ACA & the push for partnering
The right time to negotiate
Managing staff burnout — “The pace we’re going at is making it really challenging.”
Pressure on CIOs
Staying out of “firefighting mode”
Selling “lukewarm” docs on portals
Relying on physician leaders — “That’s where you make progress.”
A “shift” in patient engagement
Memorial’s innovative culture
CIO’s role as motivator
Independent, but with strong affiliations — “We’ve made really strategic partnerships.”
Being a smaller organization — “We can be a lot more nimble”
Minimizing failures through risk analysis
Enterprise vs best-of-breed
Strategic planning — “It’s not all CIO-driven”
Upgrading to Meditech 5.6.6
Getting “creative” with portal adoption