As health systems move toward a future of remote and hybrid work models, it’s not just the technology piece that must be in place, according to our panelists in a recent discussion. “People need to feel that they’re connected.”
John Henderson, who holds the distinction of being the first African-American executive at CHOC Children’s, opens up about the advice that stopped him in his tracks, the importance of communicating the right away, and why hiring is such a critical aspect of leadership.
For healthcare IT leaders, trying to allocate the resources needed to purchase and maintain systems may feel like a battle, but with the right approach and tools, it can become a productive discussion, according to our panelists.
As virtual care becomes a common practice, and user expectations grow to include a “seamless and frictionless experience,” health IT leaders need to ensure telehealth platforms are integrated with core clinical platforms, according to our panelists.
One thing CIOs can’t underestimate? The value of the infrastructure team, and the “very nuanced, very complicated” work they do, says John Henderson, who reflects on the key lessons he has learned during his career.