For healthcare IT leaders, trying to allocate the resources needed to purchase and maintain systems may feel like a battle, but with the right approach and tools, it can become a productive discussion, according to our panelists.
“We can’t be casual about it anymore.” In this podcast, Rick Evans, CXO at NewYork-Presbyterian talks about how his team is working to reduce care disparities, remove racial bias from protocols, and leverage data to better understand patients.
At its core, patient experience is about helping people “communicate efficiently and effectively,” says Rick Evans, CXO at NewYork-Presbyterian. In this podcast, he talks about how his team has continued to work toward that goal despite PPE and other Covid-related challenges.
One of the core values that has helped NewYork-Presbyterian continue to deliver quality care during Covid? A willingness to be thoughtful about investing resources, and focus on ones “that will move the dial on patient care,” said CIO Daniel Barchi.
One of the positives of having an integrated EHR platform? Rather than pushing back an implementation because of the pandemic, NewYork-Presbyterian was able to move theirs up, said CIO Daniel Barchi in a recent interview.