healthsystemcio.com

healthsystemCIO.com is the sole online-only publication dedicated to exclusively and comprehensively serving the information needs of healthcare CIOs.

Q&A with Rick Evans, Part 2: “The better we understand patients, the better we can meet their needs.”

By Leave a Comment

“We can’t be casual about it anymore.” In this podcast, Rick Evans, CXO at NewYork-Presbyterian talks about how his team is working to reduce care disparities, remove racial bias from protocols, and leverage data to better understand patients.

Share

Q&A with CXO Rick Evans, Part 1: “We Came Together as a Team and Rapidly Adapted.”

By Leave a Comment

At its core, patient experience is about helping people “communicate efficiently and effectively,” says Rick Evans, CXO at NewYork-Presbyterian. In this podcast, he talks about how his team has continued to work toward that goal despite PPE and other Covid-related challenges.

Share