Chuck Podesta faced an enormous uphill battle when he took on a struggling IT team in 2021. But with the right formula – which included identifying low-hanging fruit, promoting transparency, and showing metrics – they were able to pull off a remarkable turnaround and position themselves for success.
Renown Health VP/CISO Steven Ramirez says understanding the clinical side of the house (both his parents are providers) has helped him stay flexible while implementing security controls.
Providing a better consumer experience can’t happen until leaders are able to break down barriers such as connectivity, says CMIO Patrick Woodard in this podcast. “We have to think about it from the lowest common denominator.”
Urgent needs – like a pandemic, for example – need to be met, but not at the cost of sacrificing strategic objectives, says CMIO Patrick Woodard, who talks about how his team is staying focused on delivery high-quality care.
One of the most difficult parts in moving to a managed services environment? Selling it to the staff as an opportunity to hone their skills – not a threat to their jobs, says Mike Magera.