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In an era where digital transformation is reshaping industries, healthcare faces a pivotal moment to redefine how it engages with patients. In a recent healthsystemCIO webinar, leaders from Providence, Hackensack Meridian Health, and Artera discussed strategies for balancing standardization and innovation, enhancing patient-clinician relationships, and leveraging technology to improve outcomes. The Balance Between Standardization and […]
With cyber incidents a question of if, not when; fast detection and a smooth, coherent response are critical to minimizing the impact on patient care, according to panelists who participated in a recent healthsystemCIO Webinar, “Examining Cyber’s Role in the Development of Business Continuity Plans that Strengthen Operational Resilience.” The panel included Julian Mihai, CISO […]
The only way to solve the many problems plaguing physicians is by involving those who “understand the work, understand the problems, and live them every day, and partnering them with technology experts.” In this interview, Eve Cunningham, MD, Chief of Virtual Care and Digital Health at Providence, talks about her team’s objectives, the clinical support decision tool that could change the game for clinicians, and why she’s a champion for telehealth.
As digital tools play an increasingly critical role in successfully engaging with consumers, perhaps it’s time for a new approach, said Sara Vaezy. In this piece, she discusses the new platform Providence is leveraging to “expand the lens through which we see individuals” by looking beyond clinical interactions.
In this interview, BJ Moore, CIO and EVP of Real Estate Strategy Operations at Providence, talks about the concerns he has with large-language models (and the hype surrounding it), his team’s 4-year journey to a single instance of Epic, and the assumptions that outsiders often make about healthcare.
Adam Zoller, chief information security officer at Providence, a California-based health system with 53 hospitals and more than 1,000 clinics, says as much as he’d like to standardize things like employee access and devices management in an organization that large, it’s very hard – because so many exceptions are warranted. Instead, he focuses on identity-centric […]
Health systems that fail to build a successful digital health platform – one that engages patients between care episodes – risk becoming “very sophisticated price taker,” said Aaron Martin and Sara Vaezy of Providence Digital Innovation Group.
It’s not enough to survive Covid; if organizations want to stay “healthy,” leaders need to “make sure we’re digitally transformed,” according to CIO BJ Moore, who discusses his team’s strategy in this interview.
In this podcast, BJ Moore talks about why Providence decided to combine IT and real estate, the new staffing model that he believes will “create more elasticity,” and why moving to the cloud is like “cleaning out your garage.”
When it comes to digital engagement, it’s not getting people to interact that’s the problem, but rather, keeping the conversation going, says Aaron Martin. In this podcast, he talks about Providence’s strategy, and what healthcare can learn from Amazon.
