Health systems that fail to build a successful digital health platform – one that engages patients between care episodes – risk becoming “very sophisticated price taker,” said Aaron Martin and Sara Vaezy of Providence Digital Innovation Group.
It’s not enough to survive Covid; if organizations want to stay “healthy,” leaders need to “make sure we’re digitally transformed,” according to CIO BJ Moore, who discusses his team’s strategy in this interview.
In this podcast, BJ Moore talks about why Providence decided to combine IT and real estate, the new staffing model that he believes will “create more elasticity,” and why moving to the cloud is like “cleaning out your garage.”
When it comes to digital engagement, it’s not getting people to interact that’s the problem, but rather, keeping the conversation going, says Aaron Martin. In this podcast, he talks about Providence’s strategy, and what healthcare can learn from Amazon.
The primary reason why chief digital officer roles are becoming increasingly common in healthcare? The desire to transform “analog relationships with consumers” to digital, and make the experience more seamless, said Aaron Martin.