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By doing something as simple as holding daily huddles, leaders can enable their teams to “learn from each other and make data-based decisions across the health system,” says Kristin Myers, SVP of IT at Mount Sinai Health System.
After going through a painful install, sometimes what users need most is to witness a successful implementation, says CIO Robin Lang, who talks about how her team helped build trust.
The key to driving change as the new CIO? Making sure you understand the impact decisions will have on both providers and patients, and “making sure it’s done in a very thoughtful way,” says CIO Craig Richardville.
Being a new CIO means doing a lot of listening and learning; but it also means realizing when changes need to be made to ensure the right pieces are in place to move forward, says Craig Richardville.
No matter where organizations are based or what model of care it utilized, one of the core objectives remains the same: to able to establish best practices and scale them across the system, says CIO Will Smart.
