Although motivating the staff and being able to translate IT speak are critical attributes in CIOs, perhaps the most important is “being transparent with the resources you’re given,” says William Walders, who talks about his experience.
When stepping into an IT environment where things have been “bolted on,” a CIO’s first priority should be to “create a framework for service requests, and improve communication among departments,” says William Walders.
The first step toward becoming a digital-centric organization? Creating a roadmap detailing “how we’re going to enable consumers to drive their own healthcare, improve access, and provide ease and convenience,” says CIO William Walders.
There’s nothing wrong with wanting more, but when discontentment prevents you from being able to celebrate victories and enjoy life, it’s time to take a step back, says Chris Walden.
It’s natural for leaders to feel drained at times — particularly around the holidays. What distinguishes great leaders is the willingness to refuel and turn the wheel over to those we trust, says Chris Walden.