Let’s face it – when you don’t see patients on a daily basis, it’s extremely difficult to understand how technology impacts their experience. So what can CIOs do? Bring the two groups together, says Zafar Chaudry, MD, CIO at Seattle Children’s.
Whether the goal is to leverage to streamline operations or improve customer experience, digital transformation efforts must be part of a holistic effort with representation from different departments, says David Chou.
Contrary to what some believe, allowing people to work remotely can actually boost productivity, says Kate Gamble, who finds it to be ‘liberating.’
From security breaches to caregiver burnout, there are countless obstacles facing CIOs. But there are also countless opportunities to advance organizations – and care – forward, says David Muntz.
Although the CIO position is largely strategic, it’s critical to stay in touch with everything that happens in IT from an operational perspective, says Ed Marx. One way to do that? Through daily huddles.