The goal is the same: to improve the delivery of care. But how IT and clinicians believe it can be achieved – and what they perceive to be the key obstacles – can be as different as night and day. So how can leaders close the gap?
The reality is, not everyone responds to love and kindness – some need to be called on the carpet when their behavior crosses a line, says Anthony Guerra. And a strong leader must be willing to make that call.
Perhaps the most important advantage of having already been through an Epic implementation? You’ve already learned “what the cycles and trends are,” and know how to navigate them, says CIO Debbie Cancilla.
A technology roadmap does much more than provide direction; if executed well, it can help leaders more effectively prioritize, communication, and ensure alignment with strategic objectives, says CIO Michael Saad.
Although it’s a common methodology for solving problems, cause-and-effect reasoning can sometimes lead us down the wrong path, says Anthony Guerra. Especially if we’re starting from the wrong place.