With healthcare organizations coming off a period of enormous growth, particularly in terms of digital health, the timing is perfect for clinical and IT departments to sit down and figure out how to partner more effectively, says CMIO Brett Oliver.
The two key components of leading through a crisis? Set a clear direction, and “create an environment where people feel comfortable expressing concerns,” said CIO David Reis, who talked about his team’s efforts at Hackensack Meridian Health.
What can leaders do when part of the health system is in ground zero for an pandemic, and other areas behind the curve? Learn and implement changes locally, while acting globally, says B.J. Moore, who talks about how his team at PSJH has responded to Covid-19.
The Covid-19 pandemic hasn’t just transformed the way care is delivered – it has also dramatically changed the way people work, says Franciscan Health CTO Chuck Christian, who believes “we may never go back to the way things were.”
During a situation like COVID, the ability to be agile and move quickly isn’t a nice-to-have; it’s essential, says James Wellman, who believes the pandemic is “shining a light” on organizations that can’t adapt.