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  • About
    • Our Team
    • Advisory Panel
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advertise
  • Partner Perspectives
  • Subscribe
  • Webinars
    • 2/7-3rd-Party Vendor Risk
    • 2/9-Leveraging AI to Lower Costs
    • 2/14-Communicating the Value of IT
    • On-Demand Webinar Library

“There’s a Lot We Can Learn”: How Health Systems Are Creating an Amazon-like Experience

05/12/2021 By Kate Gamble Leave a Comment

For healthcare organizations, it’s not about trying to replicate what Amazon has done for the consumer experience, but rather, taking pages from the book that has been so successful, according to Adrin Mammen and Sri Bharadwaj.

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Filed Under: Consumer experience, Digital Health, Featured, Interviews, Mobile device management, Patient Engagement Tagged With: Adrin Mammen, Sri Bharadwaj

Q&A with CIO Christopher Timbers, Part 2: “Technology Isn’t the Challenge.”

04/24/2019 By Kate Gamble Leave a Comment

A health system can offer the coolest patient engagement tools around, but without the right workflows and infrastructure, it can become “a new version of the same aggravation,” says CIO Christopher Timbers.

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Filed Under: Communication/Transparency, Featured, Governance, Interviews, Mobile device management, Patient Experience, Workflow/Usability Tagged With: Christopher Timbers, NorthBay Healthcare, Podcast

Q&A with NorthBay CIO Christopher Timbers, Part 1: “What Can We Do Better?”

04/16/2019 By Kate Gamble Leave a Comment

Health IT leaders can’t deliver a perfect EHR system – there are always going to be issues. What you can do, says CIO Christopher Timbers, is engage with users to work through them.

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Filed Under: Featured, Interviews, Mobile device management, Physician Engagement, Post-Implementation Optimization, Workflow/Usability Tagged With: Christopher Timbers, NorthBay Healthcare, Podcast

Four Trends That Will Transform Health IT

03/15/2019 By Michael Saad Leave a Comment

Healthcare IT leaders have a choice: you can resist the changes brought on by the evolution in technology and consumer demand, or you can find ways to deliver better solutions, says CIO Michael Saad.

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Filed Under: Columns, Cybersecurity, Featured, Health IT Trends, Mobile device management, Patient Experience Tagged With: Michael Saad, University of Tennessee Medical Center

Just How Dependent Are We?

01/25/2019 By Sue Schade Leave a Comment

In this digital age, few things can be more frustrating – and yet, more enlightening – than having to spend a chunk of time without access to your smartphone, says Sue Schade, who shares a recent experience.

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Filed Under: Columns, Featured, Mobile device management, Social Media Tagged With: Sue Schade

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