There’s no such thing as an easy win in health IT. But leveraging automation to improve the call center experience for both employees and customers can come awfully close, said CIO Andy Draper during a recent webinar.
In this podcast, Kate Pierce talks about the key criteria she looks for in a vendor partner, North Country’s three-pronged cybersecurity strategy, and the pros and cons of being both CIO and CISO.
With hybrid work models becoming permanent – and more devices being connected to the network – IT and security leaders face a new set of challenges, according to our panelists, who talked about the critical role a zero-trust approach can play in securing data.
With more devices than ever before connected to the network, IT security leaders face mounting challenges in managing vulnerabilities. But by employing a “deliberate” approach and teaming up with the right stakeholders, it’s not an impossible task.
In this podcast interview, Scott MacLean talks about “the fundamental infrastructure” that enables MedStar to deliver quality care, why he sought a position on CHIME’s Board of Trustees, and the enormous impact individuals can have by taking community walks.