The best way to build trust with users? Make sure the system works for them, says Marc Probst, CIO at Intermountain Healthcare. In this interview, he talks about recovering from poor decisions, why he believes Meaningful Use was necessary, and the need for leaders who are “visionaries.”
Although health systems are moving toward integrated platforms, providers still need to access legacy data, which means CIOs have to find a way that make that happen, as seamlessly as possible, according to Marc Probst and Nick Szymanski.
When it comes to achieving success as a CIO, the learning curve is actually more like a circle, according to Liz Johnson, Marc Probst, and Daniel Barchi, who shared their experiences during a recent webinar.
Although the appeal of AI for many is its potential to solve big, complex problems in healthcare, leaders should focus instead on how it can tackle more “simple” tasks like easing workflow issues, says Warren Whitford.
Whether it’s creating a national patient identifier, or developing a global language around innovation, the key to driving change in healthcare is in standardization, says CIO Marc Probst.