IT Takes A Village

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

Like many health care provider organizations, the University of Michigan Health System is rolling out a new integrated electronic health record — a program we call MiChart. In just three days, we will be flipping the switch for the inpatient modules at our three hospitals with nearly 1,000 beds. The inpatient modules will be fully […]

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Kent Hoyos, CIO, Pomona Valley Hospital Medical Center, Chapter 1

Kent Hoyos, CIO, Pomona Valley Hospital Medical Center

About Pomona Valley
Soarian in hospital, NextGen in ambulatory
“Building block approach” to implementation—“We tried to really roll it out in intelligent blocks.”
Contract provision with Siemens
Financials in late summer/early fall
West Coast user groups

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Jeff Pearson, VP & CIO, Trinity Mother Frances Hospitals and Clinics, Chapter 1

Jeff Pearson, VP & CIO, Trinity Mother Frances Hospitals & Clinics

About Trinity Mother Frances
Big bang in hospitals & clinics
Pushing back go-live — “We wanted to test out all of our scenarios.”
Metrics for determining success
Managing productivity loss — “Our folks stepped up.”
Epic’s role in MU attestation

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Dave Garrett, SVP & CIO, Novant Health, Chapter 2

Dave Garrett, SVP & CIO, Novant Health

“It’s all about the patient”
Creating repeatable rollout model
Hitting metrics — “We had money coming in the door within 7 days.”
Super users “carrying the flag”
Pay it forward, pay it backward
Epic MyChart — Zero to 300K users in 2.5 years
Transforming care at the bedside

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Dave Garrett, SVP & CIO, Novant Health, Chapter 1

Dave Garrett, SVP & CIO, Novant Health

About Novant
From 90 billing systems & 12 EMRs to 1 integrated system (Epic)
Completing a 5-year rollout in 2 years
“Bigger and bigger” waves
Novant Health Community Connect
Getting past cost — “You can always find something cheaper.”
One patient, one record, one remarkable experience

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