Bobbie Byrne, MD, EVP & CIO, Edward-Elmhurst Health, Chapter 1

Sometimes the most important partnership you have is with a competitor, says CIO Bobbie Byrne, who talks about the value that physician engagement, support, and training can play in planning a successful rollout.

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Chris Paravate, CIO, Northeast Georgia Health System, Chapter 1

If you’re going to embark on an “aggressive” EHR rollout, there are several pieces that need to be in place, says CIO Chris Paravate. One of those is workflow training, which should start long before go-live.

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Ken Deans, VP & CIO, Chesapeake Regional Medical Center, Chapter 1

About Chesapeake Regional
Migrating to Epic
Flexibility with go-live — “We’re not trying to meet a date for the sake of meeting a date.”
Epic Connect model with Good Help Inc.
Biweekly meetings – “We want to be nimble.”
Focus on workflow and process improvement
“Don’t let perfect be the enemy of good.”

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David Bensema, MD, CIO, Baptist Health, Chapter 1

About Baptist Health
15-month Epic rollout by region
“We’ll be troubleshooting and making adjustments that are required immediately.”
Creating & populating Epic record in physician practices
Staffing for go-live — “We need them present.”
“I don’t know that we can ever optimize, but we can always improve.”
Personalization labs

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David Baker, VP of IT, St. Joseph Health, Chapter 1

About St. Joseph Health
Standardizing 16 hospitals to 5.6.5 — “It’s been a long journey, but it’s been necessary.”
80-15-5 formula
Virtualization with Citrix, Imprivata & UniPrint
Rebranded IT approach — “What do you want to see from an IT system?”
Getting feedback from users on the floor
“Entrepreneurial spirit” at St. Joseph

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