Ken Deans, VP & CIO, Chesapeake Regional Medical Center, Chapter 1

Ken Deans, VP & CIO, Chesapeake Regional Medical Center

About Chesapeake Regional
Migrating to Epic
Flexibility with go-live — “We’re not trying to meet a date for the sake of meeting a date.”
Epic Connect model with Good Help Inc.
Biweekly meetings – “We want to be nimble.”
Focus on workflow and process improvement
“Don’t let perfect be the enemy of good.”

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David Bensema, MD, CIO, Baptist Health, Chapter 1

David Bensema, MD, CIO, Baptist Health

About Baptist Health
15-month Epic rollout by region
“We’ll be troubleshooting and making adjustments that are required immediately.”
Creating & populating Epic record in physician practices
Staffing for go-live — “We need them present.”
“I don’t know that we can ever optimize, but we can always improve.”
Personalization labs

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David Baker, VP of IT, St. Joseph Health, Chapter 1

David Baker, VP of IS, St. Joseph Health

About St. Joseph Health
Standardizing 16 hospitals to 5.6.5 — “It’s been a long journey, but it’s been necessary.”
80-15-5 formula
Virtualization with Citrix, Imprivata & UniPrint
Rebranded IT approach — “What do you want to see from an IT system?”
Getting feedback from users on the floor
“Entrepreneurial spirit” at St. Joseph

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Site Visits: Learning From Others

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

What do NHS Trusts (hospitals in the UK), the Department of Defense Military Health System (MHS) and Brigham and Women’s Health Care (BWHC) have in common? They all think they can learn from our experience implementing an integrated electronic health record (EHR) at UMHS. We hosted a group from the UK in early July and hosted […]

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MiChart: The Beat Goes On

Sue Schade, CIO, University of Michigan Hospitals and Health Centers

Walking down the hall at our University Hospital last week, I ran into a UMHS senior leader I hadn’t seen in weeks. He asked me how MiChart was going — that’s the program name for our new integrated electronic health record. I said, “very well.” I joked there are no picket lines outside my office and […]

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