Scott Mash, CIO, O’Bleness Health System, Chapter 2

Scott Mash, CIO, O'Bleness Health System

Getting practice by implementing Paragon
M&A trends — “Independents are going to be a thing of the past.”
Tapping into Ohio Health’s buying power
Wearing multiple IT hats
Positioning for innovation
CliniSync HIE
Ohio’s Paragon user group — “We bounce ideas off each other.”


Kirk Kirksey, VP & CIO, UT Southwestern Medical Center, Chapter 1

Kirk Kirksey, VP & CIO, UT Southwestern Medical Center at Dallas

About UT Southwestern
Centralizing IT operations
From Perot to UT Southwestern — “I was really interested in working with the EMR.”
Keys to change management
Phased implementation vs big bang
Mapping out the next 18 months


Cara Babachicos, CIO, Community Hospitals and Non-Acute Entities, Partners Healthcare, Chapter 1

Cara Babachicos, Corporate Director of IS and CIO, Community Hospitals and Non-Acute Entities, Partners Healthcare

Her role: “I represent CIOs at the table”
Partners eCare
Consolidating data centers
Epic selection — “It was one of the quickest decisions we ever made.”
Getting buy-in from users of homegrown systems
Planning a large-scale implementation — “All hands on deck”
Upgrades and enhancements for ICD-10


Steve Robertson, EVP & CIO, Hawaii Pacific Health, Chapter 1

Steve Robertson, EVP & CIO, Revenue Management and IT, Hawaii Pacific Health

About Hawaii Pacific
HPH’s 7-year Epic journey — “It was a lot of consolidation work.”
From a $32 million to $57 million price tag
Reducing bad debt — “We knew there was a lot of opportunity”
Communication, trust & transparency
Lingering legacy systems
Cleaning out A/R “is like draining a swamp”


The Coach Every Physician — And CIO — Needs

Helen Thompson, VP & CIO, NCH Health System

Meaningful Use, ICD-10, increased security, ACOs, big data and other similar challenges just keep coming. And yet, in my opinion, our most significant challenge remains physician engagement and adoption. Physicians are by far our most difficult customers. From their perspective, they need the tools we deliver to work and work well, every time, all the […]