One of the most important aspects of a cybersecurity strategy – particularly during a crisis – is communication, according to Erik Decker and Denise Anderson, who discuss key takeaways from the roadmap recently published by HSCC. And it goes far beyond targeted emails.
Although well-intended, patient satisfaction surveys can often feel more like audits. If organizations really want to gauge their experience, they need to focus on “creating conversations,” says CXO Sue Murphy.
Although there was much to consider in creating a set of cybersecurity guidelines, the important feedback the industry-led group received, according to Erik Decker, was to make sure it was “concise.”
It’s not just IT leaders who have to build and maintain solid relationships with vendors, but clinical and business leaders as well, says CIO Heather Nelson. “They need to be part of the discussion.”
Convincing leadership to invest in a digital health strategy is about more than just talk; it’s about being able to demonstrate use cases, says UChicago Medicine CIO Heather Nelson.
Let’s face it – small organizations can’t invest as much in cybersecurity as large IDNs. But there are steps they can take, says Erik Decker, who leads the workgroup that’s tasked with getting them on the right path.
One of the biggest gaps when it comes to cybersecurity strategies? Incident response, says Erik Decker, who believes most plans are focused too much on reaction, and not enough on proactive measures.
The balancing act of innovation & day-to-day tasks
Creating “the healthcare organization of the future”
Recruiting analysts from outside health IT
14 years at U of C
The role that was “too good to pass up”
Opportunities for today’s CIOs
“The learning doesn’t end.”
“Significant capital investments” in analytics
Updated IS strategic plan
Data highway — “It’s not enough just to be able to interface systems.”
Becoming an event-driven organization
Urban Health Initiative
MU 2 – “It’s a big lift.”
Watching and waiting with ACOs
About University of Chicago Medicine
Phoenix Project: multi-year Epic implementation
Phased approach vs big bang
“You’re often stuck in a hybrid environment between systems.”
Focus on optimization
Closed staff model
Bench to bedside research: “It really is a team sport.”