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    • 6/2-Training Clinicians on Key Apps
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Q&A with Rick Evans, Part 2: “The better we understand patients, the better we can meet their needs.”

06/08/2021 By Kate Gamble Leave a Comment

“We can’t be casual about it anymore.” In this podcast, Rick Evans, CXO at NewYork-Presbyterian talks about how his team is working to reduce care disparities, remove racial bias from protocols, and leverage data to better understand patients.

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Filed Under: Covid-19, Featured, Interviews, Leadership/Staff Management, Patient Experience, Physician Burnout Tagged With: NewYork-Presbyterian, Podcast, Rick Evans

“We Have to Dig a Little Deeper”: How Communication Can Relieve Burnout

04/09/2021 By Kate Gamble Leave a Comment

For CMIOs, managing change requests can be one of the most difficult aspects of the job, according to Bill Manard and David Allard. But for those who are able to master the art of diffusing tension, it can make big strides toward improving usability.

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Filed Under: Clinical Documentation, Featured, Interviews, Physician Burnout, Physician Engagement, Vendor Management, Workflow/Usability Tagged With: Bill Manard, David Allard, Halo Health, Jose Barreau

“Little Things Build Trust”: CIO Hal Baker on How Technology Can Help Personalize Care

02/17/2021 By Kate Gamble Leave a Comment

Technology doesn’t always have to get in the way. In fact, when leveraged appropriately, it can help providers get to know patients on a more personal level and provide a better experience, says Hal Baker, Chief Digital & Information Officer at WellSpan Health.

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Filed Under: EHR Migration, Featured, Interviews, Patient Experience, Physician Burnout, Project Management Tagged With: Hal Baker, WellSpan Health

“Making It Better”: How CISOs Can Create an Environment Where Usability and Scalability Coexist

12/08/2020 By Kate Gamble Leave a Comment

Contrary to the long-held belief, it is possible to safeguard patient data without disrupting clinical workflow, said our panelists during a recent discussion, and it starts with one basic premise: communication.

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Filed Under: Communication/Transparency, Cybersecurity, Featured, Interviews, Physician Burnout, Physician Engagement, Workflow/Usability Tagged With: Art Ream, Imprivata, Mitch Parker, Sean Kelly, Stephen Dunkle

From Isolation to New Normal: How Leaders Are Navigating the Covid “Roller Coaster”

11/30/2020 By Kate Gamble Leave a Comment

The hardest part about leading teams during a pandemic? Trying to maintain a reasonable pace, says Dr. John Halamka. During a recent webinar, he provided an update on Covid-19 testing and vaccines, and addressed the “strange mix of emotions” facing leaders.

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Filed Under: Business Intelligence/Analytics, Covid-19, Dashboards, Featured, Interviews, Leadership/Staff Management, Physician Burnout Tagged With: John Halamka, Mayo Clinic Platform

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