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Unlike long-term strategies, a short-term plan enables organizations to pivot quickly “because you don’t have that foothold in place that’s keeping you from turning,” says Craig Richardville, who talks about the importance of agility in today’s environment.
If you want to survive a disaster – particularly one in which both patients and employees are homebound – you need to view your organization “as a tech company,” says Craig Richardville, and that means being “fast and efficient.”
The “silver lining” of the Covid-19 pandemic? It has pushed digital health to the forefront, sparked a level of innovation many organizations didn’t know they had, and demonstrated the value of strong vendor partnerships, according to our panelists.
As projects are completed in warp speed and providers are pushed out of their comfort zones, it’s becoming critical for health system leaders and vendors to make sure they have tools needed to do the job, according to our panelists.
The most important lesson Craig Richardville learned during his CIO sabbatical? Innovative startups can offer tremendous potential in healthcare – if the solutions are leveraged the right way, and in partnership with existing vendors.
The key to driving change as the new CIO? Making sure you understand the impact decisions will have on both providers and patients, and “making sure it’s done in a very thoughtful way,” says CIO Craig Richardville.
Being a new CIO means doing a lot of listening and learning; but it also means realizing when changes need to be made to ensure the right pieces are in place to move forward, says Craig Richardville.
The keys to success with any confrontation is to view it more as a discussion, according to our expert panelists. In a recent webinar, they provided useful tips on how to approach these critical situations.
