What it means to have “credibility” as a department
Defining customer service
The CIO/CMIO relationship
The importance of post-implementation support and optimization
The vendor’s role in a successful install
The CIO as fiduciary
Joan McFaul, VP/CIO, Glens Falls Hospital, Chapter 1
KLAS: Epic and Cerner Gobbling Market Share
Epic and Cerner have moved into first and second place, respectively, for EMR market share in the over 200 bed market, according to findings from a new KLAS study entitled Clinical Market Share 2012: Meaningful Use Momentum Continues. KLAS reports that Allscripts, McKesson, Meditech, and Siemens signed new customers but in the end lost market […]
Jack Wolf, CIO, Montefiore Medical Center, Chapter 1
KLAS: Multispecialty Organizations Grapple With EMR Functionality Gaps
Although a patchwork of best-of-breed systems might result in high clinician satisfaction scores, inpatient and large physician group leaders face significant challenges in balancing clinician demands with the realities of implementing, interfacing, and supporting each solution, according to a new KLAS report — Ambulatory EMR by Specialty Study 2012: Finding the Fit. The report examines […]