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About Centegra Health
Running an outsourced shop (Perot/Dell)
Is outsourcing right for your organization?
From VP of operations to CIO
Structuring the contract — need to have foresight and flexibility
In 2009, KLAS reported nearly all software-hosting vendors were performing better than third-party hosting firms. Since then, service firms ACS and Dell have had significantly improved satisfaction scores, according to the company’s recent report: Application Hosting: Dynamic Changes Bring Providers Better Options. They now rival the traditionally highly performing software vendors Cerner, GE, McKesson, and Siemens. ACS […]
Whether in a leading or supporting role, third-party firms specializing in a vendor’s applications almost always implement them more adeptly than the vendor itself — often by a wide margin, according to a new KLAS study, Clinical Implementation Services: High in Demand But More Specialized in Need. (Click on the player below for a Podcast […]
CSC, Deloitte, and Dell show the greatest depth and breadth of healthcare IT advisory engagement, appearing in almost all IT advisory areas, according to a new report from KLAS — Advisory Services: Navigating the Maze of Performance and Choice. (Click on the player below to hear a Podcast interview with report authors Bird & Smith) […]
The majority (60 percent) of healthcare organizations that have engaged a firm for discrete IT services reported seeing more value for their IT dollars since outsourcing, according to a new KLAS report — IT Outsourcing: Better Service in a Shifting Market. Click on the player below to hear a Podcast interview with report author Mike […]
With a score of 92.7, PricewaterhouseCoopers leads the pack in a new KLAS report on business process outsourcing — Extended Business Office Services: Money Talks. Though noted as being slightly more costly than other firms, PwC’s performance and delivered value were determined to far outweigh the cost, KLAS found. “Clients universally praised the company’s financial […]
Dell plans to acquire cloud-based medical archiving provider InSite One, Inc. In an email, Mitchell Goldburgh, senior vice president marketing and business development at InSiteOne, wrote, “We want to immediately reassure the market that everything will be business as usual. Once the deal closes, the entire InSite One team will transition to Dell. There will be no changes to our leadership team or reporting structure. In addition, we will continue to support and service the full range of InSite One technology and continue to work with the same InSite One team members as you have in the past.”
