About Centegra Health
Running an outsourced shop (Perot/Dell)
Is outsourcing right for your organization?
From VP of operations to CIO
Structuring the contract — need to have foresight and flexibility
KLAS: Third Parties Edging Software Makers In Remote Hosting Race
In 2009, KLAS reported nearly all software-hosting vendors were performing better than third-party hosting firms. Since then, service firms ACS and Dell have had significantly improved satisfaction scores, according to the company’s recent report: Application Hosting: Dynamic Changes Bring Providers Better Options. They now rival the traditionally highly performing software vendors Cerner, GE, McKesson, and Siemens. ACS […]
KLAS GM Mike Smith Talks Clinical Implementation Services
Whether in a leading or supporting role, third-party firms specializing in a vendor’s applications almost always implement them more adeptly than the vendor itself — often by a wide margin, according to a new KLAS study, Clinical Implementation Services: High in Demand But More Specialized in Need. (Click on the player below for a Podcast […]
KLAS Analysts Bird And Smith Discuss Advisory Services Landscape
CSC, Deloitte, and Dell show the greatest depth and breadth of healthcare IT advisory engagement, appearing in almost all IT advisory areas, according to a new report from KLAS — Advisory Services: Navigating the Maze of Performance and Choice. (Click on the player below to hear a Podcast interview with report authors Bird & Smith) […]
Mike Smith, General Manager, KLAS, Discusses IT Outsourcing Trends
The majority (60 percent) of healthcare organizations that have engaged a firm for discrete IT services reported seeing more value for their IT dollars since outsourcing, according to a new KLAS report — IT Outsourcing: Better Service in a Shifting Market. Click on the player below to hear a Podcast interview with report author Mike […]