Whether in a leading or supporting role, third-party firms specializing in a vendor’s applications almost always implement them more adeptly than the vendor itself — often by a wide margin, according to a new KLAS study, Clinical Implementation Services: High in Demand But More Specialized in Need. (Click on the player below for a Podcast […]
Mike Smith, General Manager, KLAS, Discusses IT Outsourcing Trends
The majority (60 percent) of healthcare organizations that have engaged a firm for discrete IT services reported seeing more value for their IT dollars since outsourcing, according to a new KLAS report — IT Outsourcing: Better Service in a Shifting Market. Click on the player below to hear a Podcast interview with report author Mike […]