KLAS: Third Parties Edging Software Makers In Remote Hosting Race

Community Hospitals Embrace Remote Hosting

In 2009, KLAS reported nearly all software-hosting vendors were performing better than third-party hosting firms. Since then, service firms ACS and Dell have had significantly improved satisfaction scores, according to the company’s recent report: Application Hosting: Dynamic Changes Bring Providers Better Options. They now rival the traditionally highly performing software vendors Cerner, GE, McKesson, and Siemens. ACS [...]

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Cathy Crowley, CIO, Columbia Memorial Hospital, Chapter 1

Cathy Crowley, CIO, Columbia Memorial Hospital

On ACOs
eClinicalWorks on the ambulatory side
Meditech in the hospital (Magic 5.6)
Allscripts in the ED
“I think our interfaces have tripled in the last few years “

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Laishy Williams-Carlson, VP/CIO, Bon Secours Health System, Chapter 4

Integrating the independents
Subsidizing Epic & Allscripts
What about the one-offs?
“I can honestly say I love what I do”
Looking to Stage 2 — anticipating direct electronic reporting

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Barbara Riddell, VP/CIO, Atlantic General Hospital, Chapter 2

Contracting for success
“Word of mouth is everything in this industry”
The risks and rewards of a fast implementation
Grappling with the HIT talent shortage
A small hospital with all the big hospital requirements

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Barbara Riddell, VP/CIO, Atlantic General Hospital, Chapter 1

Barbara Riddell, VP/CIO, Atlantic General Hospital

“How you manage a record for a population that’s coming and going?”
The importance of real, regional HIE
Becoming an Allscripts (Eclipsys) inpatient shop
Goldilocks governance —not too much, not too little
Keeping RCM (Keane) in place

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KLAS Finds Providers Behind the ICD-10 Eight Ball

Providers Headed for ICD-10 Troubles

Less than 10 percent of healthcare providers are over halfway there in terms of being fully prepared for ICD-10, according to the KLAS report, ICD-10: Preparing for October 2013. While providers know a lack of preparation could result in a halt to reimbursements and a revenue cycle disaster when ICD-10 comes, KLAS found that most organizations [...]

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Allana Cummings, CIO, Northeast Georgia Health System, Chapter 1

Allana Cummings, CIO, Northeast Georgia Health System

McKesson Horizon 10.1 inpatient, GE Healthcare (mother/baby, NICU, L&D)
Allscripts for ambulatory
McKesson/GE integration
Single-sign on for improved workflow (Imprivata)
Upgrading to 10.3

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