Charlotte Wray, Chief Clinical and Information Officer, EMH Healthcare, Chapter 1

Charlotte Wray, Chief Clinical and Information Officer, EMH Healthcare

About EMH Healthcare
Siemens Soarian in the hospital, Allscripts Enterprise in ambulatory
MU pushing EHR plans to the forefront — “We fell into the sweet spot.”
From a mostly-paper environment to Stage 6
Leading a clinical transformation — “Include key stakeholders in the decision-making process.”
Aligning with the CNO
Physician pushback after go-live

Share

The High Stakes Of Going To Bat For Someone

Kate Huvane Gamble, Managing Editor, hsCIO.com

“Hey, I have an interview that I’m pretty excited about. Can I use you as a reference?” When I received this request from my friend (and former coworker), Chris, a few years ago, I didn’t hesitate one bit before replying, “Absolutely. Do you have my work number?” It was a no-brainer. Chris was one of [...]

Share

Bill Rieger, CIO, Flagler Hospital, Chapter 2

Bill Rieger, CIO, Flagler Hospital

What Allscripts did right
Answering to the board — “They trusted me”
Paul Black’s goodwill tour
Flagler’s year-long strategic-planning process
Clinical integration — “It’s our version of an ACO”
Identifying the right partners

Share

Bill Rieger, CIO, Flagler Hospital, Chapter 1

Bill Rieger, CIO, Flagler Hospital

About Flagler
Migrating from Meditech to Allscripts
Different strategies to get buy-in from physicians and nurses
Access to inpatient records for affiliated docs
Dealing with the fallout of Allscripts’ MyWay being pulled —“It was a little confusing.”
Town hall meetings led by docs — not administrative leaders
“If I can get out of the way & coach in the back ground, it’s much more effective.”

Share

KLAS: Getting By With A Little Help From Consultants

With ICD-10 Looming, Providers Need Help, Says KLAS

In light of concerns regarding the lack of ICD-10-readiness, healthcare organizations are turning to third-party consulting firms to help overcome challenges with the technology and provide training, according to new data from KLAS. In the report — ICD-10 Perception 2012: Can Technology Relieve Readiness Issues — the majority of providers said they have tapped consultants [...]

Share

KLAS: ED Docs Prefer Best-of-Breed Systems

ED Docs Prefer Best-of-Breed, Says KLAS

When it comes to emergency department information systems (EDIS), physician satisfaction with best-of-breed systems is 59 percent higher than enterprise systems, according to a new KLAS report — EDIS 2013: Revealing the Physicians’ Voice. Physicians cited better clinical decision support, overall usability, and accuracy of documentation as the primary drivers of satisfaction in the study, [...]

Share

Tullman Out At Allscripts, Company Off The Block

Glen Tullman, former CEO, Allscripts

Allscripts CEO Glen Tullman, who joined the company 1997 and recently appeared to emerge victorious after a boardroom brouhaha, has stepped down. Company president Lee Shapiro will also step down. Tullman and Shapiro will be replaced by Paul Black, who assumes both positions. Shapiro will serve as a consultant to Black for up to six [...]

Share

KLAS: Providers Turning To Virtualization To Secure Mobile Devices

With Increased Device Use Comes Increased Security Concerns

With a large majority (70 percent) of provider organizations now using mobile devices to access electronic records, security has become a top priority for CIOs, according to a new KLAS report — Mobile Applications: Can Enterprise Vendors Keep Up, which found that virtualization is the method most often used to address security concerns. “Providers are [...]

Share