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Rounding checklists
Going through a “surprise” acquisition by Tenet
12 years with Fresenius — “I was able to dive very deep and understand that disease.”
A portfolio of innovation
From Boston to Arizona
Work-life balance with 2 young children — “It’s a very supportive environment”
Patient engagement & entertainment platform
Personalized treatment
Rebuilding analytics — “It requires a heavy IT investment.”
Using consultants
Staff engagement — “It’s incredibly important to me.”
Rounding & face-to-face talks to “feel the pulse of the facility.”
About CTCA
“We provide an integrated approach to cancer care”
Engaging patients — “They’re part of the care team.”
Videoconferencing to communicate with scattered staff
Allscripts Sunrise Clinical Manager
Personalized care
Heavy portal usage — “It’s part of the culture that we build around.”
Online scheduling — “There’s a lot of resistance.”
Vanguard’s growth strategy
CIO with a CPA
From Fresenius to Harvard — “It allowed me to get my hands dirty again.”
The culture at Vanguard
Mentoring young girls — “I’ve learned so much.”
HIE landscape in Illinois
Upgrading Meditech to connect with Mass HIWay
Plans to expand the New England market
Attesting to MU in 2 states
The power of shared knowledge — “You’re not doing it for the first time in most cases.”
Real-time surveys on iPads
OpenTable’s model
Shared-savings ACOs in Chicago & Boston
IT as facilitator
Hosting “get to know you events” for docs
Managing hospitals in two cities — “We have strong director levels at both locations”
Huddle meetings & videoconferencing
Targeting 95 percent CPOE — “Our providers have been extremely receptive.”
About Vanguard Health
Splitting time between 2 cities
Meditech (MA) & McKesson (IL) in the hospitals, athenaClinicals in ambulatory
Best of breed vs standardization
Connecting with 23 different EMR systems — “You can see the connectivity challenges.”
Physician EHR adoption trends
