Jamie Nelson, CIO, Hospital for Special Surgery, Chapter 3

Jamie Nelson, VP/CIO, Hospital for Special Surgery

From acute care to surgery hospital
Missing the “intensity and excitement” of NYC
Lessons learned from consulting
CIO’s new role — “Marrying together IT & hospital strategy”
Reflecting on the days of block scheduling
Choosing healthcare — “A light bulb went off”
Kierkegaard’s philosophy

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Charlotte Wray, Chief Clinical and Information Officer, EMH Healthcare, Chapter 2

Charlotte Wray, Chief Clinical and Information Officer, EMH Healthcare

Extending the “olive branch” to physicians
Stage 1 attestation
Bringing in consultants — “We realized we had a bandwidth issue”
EMH’s portal strategy
Targeting chronic disease patients
Preparing for ACOs: “We’ve always had to align ourselves with other providers”
Partnering with CliniSync

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Dana Moore, SVP & CIO, Centura Health, Chapter 3

Dana Moore, SVP & CIO, Centura Health

Centura’s stops and starts with EMRs
Making the case for standardization—“It wasn’t an easy sell.”
Laying a foundation for future IT initiatives
From being a consultant in Atlanta to a CIO in Colorado
Meeting with other CIOs — “We need to use each other as resources.”

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KLAS: Getting By With A Little Help From Consultants

With ICD-10 Looming, Providers Need Help, Says KLAS

In light of concerns regarding the lack of ICD-10-readiness, healthcare organizations are turning to third-party consulting firms to help overcome challenges with the technology and provide training, according to new data from KLAS. In the report — ICD-10 Perception 2012: Can Technology Relieve Readiness Issues — the majority of providers said they have tapped consultants [...]

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Mark Gilliam, CIO, Ardent Health Services, Chapter 3

Mark Gilliam, VP & CIO, Ardent Health Services

HIT workforce shortage — “It’s a problem everyone’s trying to solve”
Lessons learned from consulting and owning a small business
“When you buy a car, you own it.”
No task is too small
Advice for new CIOs
Disconnecting from the office
“IT really can make a difference if done correctly”

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Epic King In KLAS End of Year Report

Once Again, Epic Leads the KLAS Pack

Epic swept eight Best in KLAS award categories and was crowned the number-one Overall Software Vendor, number-one Overall Software Suite Vendor, and number-one Overall Physician Practice Vendor in the 2012 Best in KLAS Awards: Software & Services report. Other highlights from this year include: athenahealth receives second most Best in KLAS wins Impact Advisors wins number-one [...]

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Chuck Christian, CIO, Good Samaritan Hospital, Chapter 2

Chuck Christian, CIO, Good Samaritan Health

Rural/critical access hospitals and consultants
Working with Stoltenberg
Leveraging best practices
“If you can standardize a process, then you can optimize it”
The real definition of “implementation services”

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KLAS: HIE/ACO Work Draws Consultant Flock

No Shortage of Consultants In HIE/ACO Market

Providers are voicing a need for outside resources to help them as they launch new HIEs or navigate their inclusion in existing HIEs. However, hospital executives and clinic administrators are struggling to differentiate between the 13 firms offering HIE consulting in this emerging market. That’s the latest finding according to the KLAS Brief HIE Consulting [...]

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