The term ‘digital front door’ gets thrown around a lot. But to truly make an impact, “it needs to be welcoming, to add value, and to be something the community wants,” said Michael Saad, CIO at Munson Healthcare. During a recent panel, he shared best practices for driving digital transformation, along with Aaron Miri and Joshua Titus.
Q&A with Cook Children’s CTO Steve Eckert: “The most important thing is to listen and observe.”
One of many lessons Steve Eckert learned during his time in consulting? “I have a very high bar for what I expect from our vendor partners.” During a recent interview, he talked about the keys to maintaining healthy partnerships, as well as his core objectives as CTO at Cook Children’s, and the importance of being in lockstep with fellow leaders.
“Start with Culture”: How IT Leaders Are Working to Build and Retain a Solid Workforce
The rise of remote work has made it increasingly difficult for healthcare organizations to build (and keep) strong IT teams. But by following a few best practices, including updating the technology stack and developing rounding programs, leaders can begin to foster a healthy environment – and increase their staying power, according to a panel of experts at ViVE.
“Forward-looking and Strategic”: A Long-term, Collaborative Plan to Improve Cybersecurity
The Change Healthcare breach is just the latest piece of evidence that healthcare does, indeed, need a change, according to a panel of cybersecurity experts. At ViVE24, they unveiled a 5-year plan to upgrade security and resiliency across healthcare, and shared insights on what will take to achieve it.
“Creating a Lens”: How Organizations Are Pulling Data to Choreograph Care Across the Continuum (and Beyond)
Q&A with AltaMed Health Services CIO Raymond Lowe: “Everybody Talks about Patient-centered Care, But We Live It.”
“The power of any type of EHR is how it’s being utilized, not only by clinicians but also by your patient population,” said Raymond Lowe, SVP and CIO at AltaMed Health Services. In this interview, he talked about how his team’s recent Epic achievement, how they’re leveraging data to help enable “culturally competent care,” and why it’s not always wise to chase perfection.
“This Is Real Innovation”: Q&A with Michael Hasselberg, CDHO, University of Rochester Medical Center
How much of an impact can Generative AI have – if leveraged properly, and if all the necessary pieces are in place? Quite a bit, according to Michael Hasselberg. “This is the first time in my career thus far that I’m hopeful that technology will actually make the lives of our clinicians better.” In a recent interview, he explained why, and talked about the innovative work being done at URMC.
Leaders Speak: The Conversations We Want to Have with Vendors
Leaders Speak: Why In-Person Conferences Are Here to Stay
Is there a more effective way for healthcare leaders to gain “a broader understanding of what others are working on and solving for than spending a few days ingesting information and building relationships at a conference?” Tarun Kapoor doesn’t think so. In this piece, we share perspectives from a handful of leaders on why live events have made a comeback.
Q&A with CHIME Public Policy Award Recipient Brian Sterud: “It Gives Me a Voice.”
Building and maintaining a solid network isn’t just important – it can be “worth its weight in gold,” said Brian Sterud, CIO and CISO at Faith Regional Health Services. In this interview, he talked about why participating in policy conversations is so important, the unique challenges faced by small and rural organizations, and his advice for ViVE attendees.