When you enter an organization that’s been through tumultuous times, sometimes the best approach isn’t to focus on change, but rather, stabilization, says CIO Randy McCleese.
Using embedded care managers can result in higher patient satisfaction and decreased readmissions, but perhaps most importantly, it can “extend the reach of providers,” says Terri Steinberg.
One of the reasons being a consultant is such good preparation for the CIO role is that the two are actually very similar, says Shane Pilcher, who says both are expected to broadly bring a level of expertise to any area.
One of the most important components of Christiana Care’s population health strategy is the use of embedded care managers who can access data in real time, says Terri Steinberg.
As the workforce evolves, there’s a growing demand that leaders are able to form personal and meaningful bonds with their teams, and that starts with getting to know them as human beings, says Kate Gamble.