The Quest For Just Right

Kate Huvane Gamble, Managing Editor, hsCIO.com

“I can’t believe I’m saying this, but I actually miss the daily calls.” I knew things hadn’t been going well at work for my friend Courtney, and yet still, I was surprised by what she said. To say she had been micromanaged at her previous job was an understatement. The daily calls — during which […]

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Rick Allen, CIO, Southern Regional Medical Center, Chapter 1

Rick Allen, CIO, Southern Regional Medical Center

About Southern Regional
Making data “push, not pull”
Change management — “You struggle with how much the organization can absorb at once.”
Yellow-lighting projects
Research before the role to walk in “with your eyes open.”
Cleaning up a fragmented IT environment

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George Hickman, EVP & CIO, Albany Medical Center, Chapter 2

George 'Buddy' Hickman, EVP/CIO, Albany Medical Center

Playing “the giving back role” as a reference site
Serving on the MedAllies board
SHIN-NY (NY’s HIE)
Connectivity standards — “We’re seeing the march continue”
Pilot for ONC direct standard in 2009
“Heroic effort” required to meet MU
Patient engagement in acute vs ambulatory

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Joe Bengfort, CIO, UCSF Medical Center and Campus, Chapter 3

Joe Bengfort, CIO, UCSF Medical Center and Campus

Keys to change management — “Move swiftly.”
“Transparency has everything to do with trust.”
Working with Ross Perot
From consultant to CIO — “It scared the hell out of me.”
“High stakes” at UCSF
Evolving CIO role — “The infrastructure aspect has to be automatic.”

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When It’s Hard To Be Easy

Kate Huvane Gamble, Managing Editor, hsCIO.com

“I don’t think he can carry a team.” “He lacks the fire needed to be a leader.” Eli Manning’s first few years in the NFL were rough, and not just for the usual reasons (playing in a new offense, for a new coach, against better defenses). Because of his last name, and the firestorm that […]

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