A number of topics seemed to bubble up to the surface during our most popular interviews from the past year, but perhaps none were as prominent as digital health, the advancement of women in IT leadership roles, and addressing opioid abuse.
One of the biggest mistakes leaders make when choosing an EHR? Underestimating the importance of at-the-elbow support, during and after go-live, says CIO Dan Nash. “Spend the money now, or you’ll spend it later.”
A “critical” component of implementing a new EHR? Setting realistic expectations, says CIO Dan Nash, which means communicating clearly about what can go wrong, and having a solid mitigation plan in place.
The key to changing a culture without disrupting it? It’s all in the approach, says CIO Dan Nash, who talks about the major turnaround that has taken place at Citrus Valley.