As consumer expectations continue to shift, CIOs find themselves in the difficult position of having to keep an eye toward the future without losing sight of the present, said Aaron Miri and Lee Milligan during a recent panel discussion.
The biggest mistake healthcare organizations can make with telemedicine? Viewing it merely as a tool for communication, said CIO Aaron Miri in a podcast interview. “It’s a tool that can be shaped and molded like a piece of clay.”
The organizations that have been able to press on during the pandemic are those in which clinicians are empowered, and IT teams are “leveraging technology to do amazing things,” said CIO Aaron Miri.
Having cloud capabilities has played a critical role as organizations quickly ramp up telemedicine services and communicate more effectively with patients. But without a solid infrastructure and strong leadership, it’s just smoke, according to our panelists.
When it comes to innovation, there’s no shortage of great ideas; where organizations are missing the mark, says David Chou, is in creating the right culture to push them forward.