Although few vendors are “knocking it out of the park” in an area as complex as population health, providers remain optimistic about their ability to deliver, says Bradley Hunter of KLAS.
If vendors want to gain their customers’ trust, they need to learns their customers’ needs, provide them with tools to meet those needs, and teaches them how to get the most of their software, says KLAS’ Bobby Low.
As much as many of us would like to stop talking about interoperability, we’re just not there yet, says Jared Jeffery of KLAS. What we can do, however, is shift the conversation.
Finding the right solution comes down to much more than paying the lowest possible price, says Adam Gale of KLAS, who offers advice on how vendors and providers can create stronger partnerships.
Healthcare IT leaders may differ in their titles, roles and areas of influence, but there’s a common thread when it comes to what makes them successful, says Adam Gale of KLAS.