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In high school, I was on the football, skiing and track teams. I ran because I had to, but I didn’t enjoy it. Probably because my brother had started running marathons, I started running the summer after graduation and I’ve logged at least 15 miles per week for the last 32 years. Many weeks it’s been much more. So […]
Last month, I was in a fascinating discussion some people from Google about workplace productivity tools. I was interested because we have a feature-rich Cisco voiceover IP phone system that can be used with traditional handsets or “soft” phones on computers with headsets. We also purchased Microsoft Office 365 […]
From the Ebola outbreak to the changes in ONC leadership to (yet another) ICD-10 delay, 2014 provided a great deal of fodder, and our bloggers proved they were up to the task by providing excellent content. And while there were numerous topics that resonated with our audience, what really seemed to make an impression were […]
“I had no idea it was this complex,” exclaimed our corporate controller. “Do you think our clinicians understand how this works?” This was her reaction to touring one of our tier-3 data centers, and no, I don’t think our clinicians understand the challenge and importance of data center management. I don’t want them to have […]
When I accepted his offer, the first thing our CIO said to me (Scott) was, “What do you think of our Help Desk website?” Recognizing that he likely didn’t think it was stellar, but wanting to support my new team, I stammered, “We can certainly improve it.” He replied, “I think it stinks, and we […]
