When I became CIO of one of our community hospitals, John Glaser, who was then Partners CIO, and Pat Jordan, the hospital COO to whom I reported, said, “Well, you’re going to convert the infrastructure to Partners standards. You’re going to install PeopleSoft for ERP. You’ll do Soarian for revenue cycle, and if you stay […]
You’re Asking Microsoft To Do A Joint Sales Presentation With Oracle?
Earlier this year, I wrote about an inspiring vendor interaction. I was careful to include a disclaimer that I’m sympathetic to my vendor friends, having worked on that side of the table. I know that our vendors are extremely important, and I spend a significant amount of time each month interacting with them and building […]
A Mile In Their Shoes: One CIO’s Patient Experience
In high school, I was on the football, skiing and track teams. I ran because I had to, but I didn’t enjoy it. Probably because my brother had started running marathons, I started running the summer after graduation and I’ve logged at least 15 miles per week for the last 32 years. Many weeks it’s been much more. So […]
When Was The Last Time A Vendor Inspired You?
Last month, I was in a fascinating discussion some people from Google about workplace productivity tools. I was interested because we have a feature-rich Cisco voiceover IP phone system that can be used with traditional handsets or “soft” phones on computers with headsets. We also purchased Microsoft Office 365 […]
Top Blogs Of 2014
From the Ebola outbreak to the changes in ONC leadership to (yet another) ICD-10 delay, 2014 provided a great deal of fodder, and our bloggers proved they were up to the task by providing excellent content. And while there were numerous topics that resonated with our audience, what really seemed to make an impression were […]