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  • About
    • Our Team
    • Advisory Panel
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advertise
  • Partner Perspectives
  • Subscribe
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    • 2/7-3rd-Party Vendor Risk
    • 2/9-Leveraging AI to Lower Costs
    • 2/14-Communicating the Value of IT
    • On-Demand Webinar Library

Investing In Human Capital

12/02/2015 By Scott MacLean Leave a Comment

One of the most important initiatives taking place at Partners HealthCare is the increased focus on human capital development, which has meant rethinking staff evaluations and improving communication, says Deputy CIO Scott MacLean. The result? A more united culture.

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Filed Under: Change management, Communication/Transparency, Process Improvement Methodologies, Staff engagement Tagged With: Blog, Partners Healthcare, Scott MacLean

A Global Perspective on Progress

07/13/2015 By Scott MacLean Leave a Comment

Scott, you just participated in one of the biggest Epic go-lives ever.  What are you going to do now? I went to Berlin. Last month, my wife and I traveled to Berlin – I had a HIMSS Board meeting there and we decided to make a vacation out of it (thanks to Gram MacLean for […]

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Filed Under: General Interest/Housekeeping Tagged With: HIMSS, Partners Healthcare, Scott MacLean

The M&A Mistake Health Systems Are Making

06/08/2015 By Scott MacLean Leave a Comment

When I became CIO of one of our community hospitals, John Glaser, who was then Partners CIO, and Pat Jordan, the hospital COO to whom I reported, said, “Well, you’re going to convert the infrastructure to Partners standards. You’re going to install PeopleSoft for ERP. You’ll do Soarian for revenue cycle, and if you stay […]

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Filed Under: CIO Roles & Responsibilities, Hospital M&A Tagged With: Blog, Partners Healthcare, Scott MacLean

You’re Asking Microsoft To Do A Joint Sales Presentation With Oracle?

03/23/2015 By Scott MacLean Leave a Comment

Earlier this year, I wrote about an inspiring vendor interaction. I was careful to include a disclaimer that I’m sympathetic to my vendor friends, having worked on that side of the table. I know that our vendors are extremely important, and I spend a significant amount of time each month interacting with them and building […]

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Filed Under: Innovation, Vendor Management Tagged With: Blog, Partners Healthcare, Scott MacLean

A Mile In Their Shoes: One CIO’s Patient Experience

02/06/2015 By Scott MacLean Leave a Comment

In high school, I was on the football, skiing and track teams. I ran because I had to, but I didn’t enjoy it. Probably because my brother had started running marathons, I started running the summer after graduation and I’ve logged at least 15 miles per week for the last 32 years. Many weeks it’s been much more. So […]

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Filed Under: Patient Experience, Patient Portals Tagged With: Blog, Partners Healthcare, Scott MacLean

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