One of the most important initiatives taking place at Partners HealthCare is the increased focus on human capital development, which has meant rethinking staff evaluations and improving communication, says Deputy CIO Scott MacLean. The result? A more united culture.
A Global Perspective on Progress
The M&A Mistake Health Systems Are Making
When I became CIO of one of our community hospitals, John Glaser, who was then Partners CIO, and Pat Jordan, the hospital COO to whom I reported, said, “Well, you’re going to convert the infrastructure to Partners standards. You’re going to install PeopleSoft for ERP. You’ll do Soarian for revenue cycle, and if you stay […]
You’re Asking Microsoft To Do A Joint Sales Presentation With Oracle?
Earlier this year, I wrote about an inspiring vendor interaction. I was careful to include a disclaimer that I’m sympathetic to my vendor friends, having worked on that side of the table. I know that our vendors are extremely important, and I spend a significant amount of time each month interacting with them and building […]
A Mile In Their Shoes: One CIO’s Patient Experience
In high school, I was on the football, skiing and track teams. I ran because I had to, but I didn’t enjoy it. Probably because my brother had started running marathons, I started running the summer after graduation and I’ve logged at least 15 miles per week for the last 32 years. Many weeks it’s been much more. So […]