Despite the fact that secure text messaging can help foster a more collaborative environment and increase efficiency, it still has its critics, says CIO Jeff Brown, who discusses the benefits of this technology.
Despite the benefits it offers in improving the patient experience and ensuring compliance, CRM systems have had little traction in healthcare. But that, says CIO Jeff Brown, is about to change.
With an increased focus on leveraging technology to improve engagement, leaders must make sure the human touch doesn’t get lost in the shuffle, says CIO Jeff Brown, who talks about achieving that balance.
Despite the fact that it’s a top priority for many healthcare leaders, patient engagement is still an “untapped frontier,” says CIO Jeff Brown, who talks about his strategy at Martin’s Point.
Having a model that includes both a care delivery system and a health plan not only benefits patients, it also offers vendors a unique partnership opportunity, says CIO Jeff Brown.