No one vendor has gained a strong foothold as an integrated human capital management (HCM) offering, according to the KLAS report, Human Capital Management: Finding the Right Vendor Mix. The 170 study respondents to the survey named 60 vendors as part of their HCM strategies, according to the Orem, Utah-based company. With a strong provider focus […]
No ERP vendor overwhelmingly satisfies clients more than others but, with so few options, migrating to a new vendor may not be worth the cost, according to a new report published by KLAS. For the new study, The Conundrum of ERP: Is It Possible to Get Functionality and Service?, KLAS interviewed 225 provider organizations, focusing primarily on the three most prominent players, Lawson, McKesson, and Oracle. All three rated below the KLAS average for HIT.