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The IT help desk, or service desk, could arguably be one of the most important aspects of security in a healthcare system. It’s often the first point, or only point, of contact for the organization’s staff with the IT department. It’s also true that lives can be held in the balance if a clinician can’t […]
To say that IT departments have stepped up during the Covid-19 pandemic is quite the understatement, according to Lisa Stump and Chuck Christian, who discussed the tireless efforts of their teams in supporting care delivery during a recent webinar.
