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Drilling down on data analytics
Health information exchange
Shoring up the infrastructure
Embarking on an organizational redesign
Dealing with the HIT workforce shortage
Working hard, having fun
Key lesson learned: “be utterly transparent”
Building strong clinical partnerships, staffing the CMIO role
WK Provation for order sets
M*Modal for speech recognition
Balancing the desire for data with the burden on front-line clinicians
Meeting MU is “not in the top 3 things we’re focused on here at Duke”
Thoughts on ICD-10
The Epic rollout
Joining Duke — “Had Duke decided to remain best of breed, it may have effected my decision to come here … The enterprise EHR becomes a service bus for information”
Evaluating Epic
Glasgow moves to the provider side
