Art Glasgow, VP/CIO, Duke Medicine, Chapter 3

Art Glasgow, VP/CIO, Duke Medicine

Drilling down on data analytics
Health information exchange
Shoring up the infrastructure
Embarking on an organizational redesign
Dealing with the HIT workforce shortage
Working hard, having fun
Key lesson learned: “be utterly transparent”

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Art Glasgow, VP/CIO, Duke Medicine, Chapter 2

Art Glasgow, VP/CIO, Duke Medicine

Building strong clinical partnerships, staffing the CMIO role
WK Provation for order sets
M*Modal for speech recognition
Balancing the desire for data with the burden on front-line clinicians
Meeting MU is “not in the top 3 things we’re focused on here at Duke”
Thoughts on ICD-10

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Art Glasgow, VP/CIO, Duke Medicine, Chapter 1

Art Glasgow, VP/CIO, Duke Medicine

The Epic rollout
Joining Duke — “Had Duke decided to remain best of breed, it may have effected my decision to come here … The enterprise EHR becomes a service bus for information”
Evaluating Epic
Glasgow moves to the provider side

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