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Meaningful Use, ICD-10, increased security, ACOs, big data and other similar challenges just keep coming. And yet, in my opinion, our most significant challenge remains physician engagement and adoption. Physicians are by far our most difficult customers. From their perspective, they need the tools we deliver to work and work well, every time, all the […]
Not too long ago while working with B.E. Smith, I had the chance to serve as interim CIO at a 600-bed academic medical center. I found this work both rewarding and refreshing. The greatest challenge and the greatest difference, in my experience, is relationship building. When you take on a permanent CIO position, you work hard to build […]
Today and in the future, IT professional staff must have a balance of the right skills, competencies, and interpersonal capabilities to deliver a valued solution to end customers. As a CIO or IT leader, how often have you had a leader or staff member with superior technical skills who seems incapable of completing projects on time …
