Poor integration with clinical workflow is the “Achilles heel” hindering clinical-decision support success, according to a new KLAS report, Clinical Decision Support 2011: Understanding the Impact.
Additionally, many reported issues with alert fatigue, describing it as an “overly sensitive mess.”
KLAS also stated most tools did well in one of these main arenas, but rarely in multiple:
- care plans
- diagnostic tools
- disease reference tools
- drug databases
- drug reference tools
- order sets
- surveillance tools
Though every CDS segment had key struggles, the organization noted that providers are “optimistic about the future,” as CDS tools increase in workflow integration, usability, and adoption.
The study examined vendors such as Cerner, EBSCO, Elsevier, First DataBank, Isabel, Logical Images, Thomson Reuters, Wolters Kluwer, and Zynx.