KLAS: Soarian Rising

After Years, Soarian on the Rise

After years of struggles, Soarian has achieved a pointed increase in clinical adoption and 9 percent jump in customer satisfaction, according to a new KLAS study.  Customers described improvements in Siemens’ service and product quality, deeper clinical adoption by physicians and nurses, and better interfacing with Siemens’ pharmacy system. While still “far behind” market leaders in CPOE adoption, KLAS found Soarian v.C6 enabled wider use of that key Meaningful Use feature for providers in 2010 than ever before. For years, only three hospitals were live on Soarian CPOE, according to the report, but that jumped to 10 in 2009 and 23 in 2010. The report also noted that, despite the leaps in provider satisfaction and clinical adoption, Soarian’s overall sales have yet to pick up, hampered by a lingering negative perception and by key gaps in the solution’s array of integrated offerings. For the new study, “Siemens Soarian: Making Strides in Clinical Adoption,” KLAS observed the increase in satisfaction over the past year, then reached out to 32 Soarian customers for more in-depth feedback.