For Mac McClurkan, managing vendor relationships isn’t all that complicated — set clear expectations and then hold everyone involved to the highest levels of accountability. With such clarity going in, it’s hard for either party to feel wronged. Well along on his CPOE journey at HealthEast, McClurkan has other fish to fry, such as attaining higher levels of integration between his acute/ambulatory vendors — McKesson and AllScripts. To learn more about his work at HealthEast, and plans for navigating HITECH’s “picky” details, healthsystemCIO.com editor Anthony Guerra recently caught up with the St. Paul, Minn.-based CIO.
- Evaluating vendor software — is it really integrated?
- AllScripts post acquisition, “The proof will be in how well they execute the strategy”
- Accountability-based vendor relations and escalations