PODCAST: One-on-One-w/HealthEast Care System VP & CIO Mac McClurkan, Chapter 1

For Mac McClurkan, managing vendor relationships isn’t all that complicated — set clear expectations and then hold everyone involved to the highest levels of accountability. With such clarity going in, it’s hard for either party to feel wronged. Well along on his CPOE journey at HealthEast, McClurkan has other fish to fry, such as attaining higher levels of integration between his acute/ambulatory vendors — McKesson and AllScripts. To learn more about his work at HealthEast, and plans for navigating HITECH’s “picky” details, healthsystemCIO.com editor Anthony Guerra recently caught up with the St. Paul, Minn.-based CIO.

Chapter 1

• About HealthEast Care System
• About Mac McClurkan
• McKesson inpatient/AllScripts in the clinics
• Acute/ambulatory integration
• Vendor M&A — “They have their own internal integration issues”
• The CCD as, “The Rosetta Stone for bringing this all together”
• “HITECH is the catalyst forcing many vendors to scramble”
• Beware vendors using the future tense: “We will … We plan”
• “Be prepared to meet your vendor a little bit more than halfway”

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Chapter 2