The Gift Of Humility

Bill Rieger, CIO, Flagler Hospital

After 16 years of marriage, this man found himself divorced, jobless, and homeless. As he was telling his story, I just couldn’t believe it. He looked great — well-dressed, happy, and well-fed. He told his compelling story at a men’s group I participate in every Friday morning. He had some people in his life who […]


A Window Into The Patient’s World

Kate Huvane Gamble, Managing Editor,

The timing couldn’t have been better. I had spent the evening coercing my toddlers to eat dinner, wrestling them into — and then out of — the bath, and refereeing fights, all while listening to the same episode of Mickey Mouse Clubhouse over and over again. I felt defeated. So instead of jumping right into […]


Why We All Need Mentors

Anthony Guerra, Editor-in-Chief,

“Hi Anthony, Wanted to outreach to you for coaching and guidance. Exploring new career endeavors. Let me know a good time to sync with you. Look forward to it.” First off, I will not tell a lie — it is very flattering when someone thinks you can give them good advice, but this is not […]


Survey: CIOs Question The Value Proposition Of Integration

Connecting with providers is a key priority for CIOs

As more health systems transition to an ACO model, CIOs face mounting pressures to align with independent practices and to create an integrated platform across the system. But for those organizations that aren’t there yet, some are beginning to question whether it’s all worth it. According to the November SnapSurvey, the large majority (83 […]


Julie Bonello, CIO, Access Community Health Network, Chapter 2

Julie Bonello, CIO, ACCESS Community Health Network

Access’ Epic journey — “We embarked on a complete system strategy.”
Building an IT team from the ground up
3 years to Stage 6
Change management — “We knew we would face difficulties.”
Community provider portal
Epic’s practice management system
Her ever-evolving strategy to recruit & retain staff