Effective IT training is a critical, yet often underappreciated, factor in health system performance. This webinar will examine how information technology executives can oversee and coordinate training for new hires, existing staff learning upgraded applications, and high-level users requiring advanced support. Panelists will discuss strategies for balancing the roles of IT, informatics, HR, vendors, and third-party trainers to ensure consistent education. They will also address how training impacts usability, influences clinician satisfaction, and connects to burnout reduction, while exploring data-driven methods to identify systemic versus individual knowledge gaps.
Speakers:
- Gretchen Britt, Liberty Market VP Information and Technology, CIO, The University of Kansas Health System
- Clara Lin, MD, VP/CMIO, Seattle Children’s
- Dirk Stanley, MD, CMIO, UConn Health
Podcast: Play in new window | Download (Duration: 54:14 — 37.3MB)
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