One of the biggest challenges in driving digital transformation is that in many cases, the experience isn’t fluid, says Tony Ambrozie in this podcast. “We’re trying to mesh different systems and different products together in a way that we wouldn’t do elsewhere.”
One of the most important components in building a solid digital transformation strategy is to ditch the idea of ‘perfect,’ and instead adopt an agile model that can incorporate change, says Tony Ambrozie, Chief Digital and Information Officer at Baptist Health.
For health IT leaders, 2020 proved to be the ultimate litmus test. What matters, however, isn’t whether organizations passed, but how they reacted, and how they plan to improve going forward, said our panelists.