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It’s never easy to introduce change to physicians, especially when it challenges their core beliefs. But with the right approach, the right people, and the right governance structure, it can be done, according to Steve Hess and CT Lin of UCHealth.
Linda Hodges, a former executive search consultant who placed numerous CIOs, and Randy McCleese, who has been a leader in advocacy efforts, were among those recognized at the CHIME16 Fall Forum for their efforts in advancing the industry.
Merging 3 health systems — “It’s still a work in progress.”
MU as a carrot
Focus on telehealth, e-visits
3 areas of growth: construction, affiliation & acquisition
Reflecting on the days of mainframe-based email
Personalized care — “It’s a journey.”
Big-bang with Epic — “It’s scary. It’s big, and there’s a lot of change management.”
80/20 rule with workflow
Standardized order sets across UCHealth
3 tiers of data
“Analytics is a never-ending journey.”
Defining data — “It’s not trivial.”
UCHealth’s birth in 2012
Implementing Epic & Lawson across the system
A “high-level framework” for project management & governance
People, process & tools
“Why not Epic?”
Customization vs. configuration — “Be collaborative, but get to the decision.”
