Selling the board on integration
Using metrics to “move the needle”
Concerns about HIE sustainability
Driving change — “I have to be involved.”
Goal of going from 4 portals to 1
“Staggering” adoption numbers
Marc Chasin, MD, CIO & CMIO, St. Luke’s Health System, Chapter 1
About St. Luke’s
Going from the east coast to Idaho
Affinity for “the intersection of technology & clinical practice.”
Having dual roles — “You have to have a strong team around you.”
Moving to an integrated system
“We’ve made a significant improvement but we’re nowhere near finished”
The keys to change management