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Her leadership style — “I participate more as an analyst than as a CIO.”
Open-door policy
Departmental conflicts
30-plus years in healthcare
An education in “how hospitals should work and don’t work.”
Getting bit by the health IT bug
Career lessons — “I have never wasted anything.”
GE Centricity in owned practices
Clinicians in the driver’s seat — “I allowed and encouraged them to make the selection.”
IT as consultants, not owners
Lack of ROI in HIEs
Patient engagement obstacles
“We never intended to chase the dollar.”
Thoughts on MU – “I don’t think it achieved near what they thought it would.”
About SJRMC
Meditech Magic, Allscripts in ED, GE Centricity in clinics
Virtualizing servers — “It was time.”
Disaster recovery vs business continuity planning
“Community hospitals struggle with laying down the law.”
Challenging Ed Marx
Going paperless — “They’re receptive, yet resistant.”
