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KLAS: Imprivata, Microsoft/Sentillion Lead SSO Market

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Despite a slight decline in SSO customer satisfaction ratings over the past two years, providers generally report the technology to be a valuable purchase, especially related to workflow simplification, according to new KLAS report, “Single Sign-On: To Identity Management and Beyond.” Imprivata took the lead with a score of 83.6 out of 100, followed by Microsoft (83.2) and HealthCast (82.4). Carefx and Novell are also highlighted in this report. Addendum information is included for IBM, Passlogix and FairWarning.

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PODCAST: One-on-One w/Erlanger Health System VP & CIO Laurene Vamprine, Chapter 1

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While many think being a good CIO means accommodating clinician requests, Laurene Vamprine says it takes more than that. In fact, she says if a CIO’s going to have any chance of saying ‘yes,’ the proper infrastructure must already be in place. Rather than relying on clairvoyance for such knowledge, Vamprine says it’s essential to […]

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TEXT/PODCAST: KLAS Finds Providers Underwhelmed By ERP Vendors

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No ERP vendor overwhelmingly satisfies clients more than others but, with so few options, migrating to a new vendor may not be worth the cost, according to a new report published by KLAS. For the new study, The Conundrum of ERP: Is It Possible to Get Functionality and Service?, KLAS interviewed 225 provider organizations, focusing primarily on the three most prominent players, Lawson, McKesson, and Oracle. All three rated below the KLAS average for HIT.

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PODCAST: One-on-One w/University of Texas M. D. Anderson Cancer Center VP & CIO Lynn Vogel, Chapter 2

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While just about every CIO in healthcare can be described as intelligent, only a handful deserve to be called wise. One of those is undoubtedly M. D. Anderson Cancer Center’s Lynn Vogel. And Vogel is not the kind of CIO to keep all that wisdom to himself. As such, he’s an active educator in both […]

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The HIE Equation: “A Prudent Question is 1/2 of Wisdom”

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I expected this past weekend to be devoted to thinking about final MU changes, however my attention was drawn to the announcement about Verizon’s entry into the HIE arena. It appears Verizon has launched a Web-based health exchange, something of which I have been advocating for the past year or so, and teamed up with several other players to make it work. MedVirginia, a private health exchange operated in Virginia; Medfx, a company knowledgeable in cloud based health care and practice management solutions; and Oracle for its transaction systems, databases and indices. It’s a good model, as it provides knowledge in the practical operation of an exchange and technology necessary to power it across the Web. But it seems to me the new offering — as bold as it is — has missed a critical component. All of this effort is aimed at moving data from one point to another, but where is the skill set to use that data to transform the way providers deliver care, and what metrics will be used to assess quality?

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