The most exciting – and at the same time, most intimidating – part of being a health IT leader today? The pressure to deliver technologies that will improve the patient’s experience, says CIO Christopher Timbers.
A health system can offer the coolest patient engagement tools around, but without the right workflows and infrastructure, it can become “a new version of the same aggravation,” says CIO Christopher Timbers.
Health IT leaders can’t deliver a perfect EHR system – there are always going to be issues. What you can do, says CIO Christopher Timbers, is engage with users to work through them.