Whether it was increasing optimization after a major implementation, driving toward digital health, or uncovering inefficiencies, healthcare IT leaders had some big goals – and big successes – in 2019.
Requests that come to IT late in the game can be extremely frustrating. But if managed correctly, they can be a “golden opportunity” for increased understanding and more productive relationships, says CIO Nicholas Szymanski.
Although health systems are moving toward integrated platforms, providers still need to access legacy data, which means CIOs have to find a way that make that happen, as seamlessly as possible, according to Marc Probst and Nick Szymanski.
One of the most challenging – and most important – aspects of leadership is knowing when to “go full throttle” with an initiative, and when to back off and listen to the concerns of others, says CIO Nicholas Szymanski.
Being able to communicate clearly and manage expectations is absolutely critical, says CIO Nicholas Szymanski. “For a team to be successful, they need to understand what the mission is and why we’re doing it.”