Each week, I produce a communication titled ‘Happy Monday!’ to my team. It is filled with kudos, FYIs, photos they share from their previous week, educational segments, and my favorite element, a quote for them to ponder throughout the week. I would be delusional to believe everyone reads it or that some of them even care that […]
Sarah Richardson, CIO, NCH Healthcare System, Chapter 3
Sarah Richardson, CIO, NCH Healthcare System, Chapter 2
Focus on portals — “How can we make it seem like an engine?”
Internally marketing initiatives
Security — “No matter what we do, it’ll always be a when, not an if.”
Data loss prevention
Culture changes
Lessons in leadership — “We got really creative at making things work.”
“I care about the people before I care about the technology.”