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  • About
    • Our Team
    • Advisory Panel
    • FAQs/Policies
    • Podcasts
    • Social Media
    • Contact
    • Privacy & Data Protection Policy
    • Terms of Service
  • Advertise
  • Partner Perspectives
  • Subscribe
  • Webinars
    • 4/6-Improving Data Quality
    • 4/13-Staying Trained on Key Apps
    • On-Demand Webinar Library

What Employees Want

08/18/2017 By Will Weider Leave a Comment

One of the leader’s most important functions is to make sure employees are happy, engaged, and productive. How can that be accomplished? Will Weider has some suggestions.

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Filed Under: Columns, Featured, Leadership/Staff Management, Staff engagement Tagged With: Ministry Health Care, Will Weider

How To Recover From A Service Failure

05/02/2017 By Will Weider Leave a Comment

It’s inevitable that service failures will happen. A strong leader will take the necessary steps to recover the organization’s standing with customers and continually improve, says CIO Will Weider.

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Filed Under: Columns, Communication/Transparency, Leadership/Staff Management, Problem Solving Tagged With: Blog, Ministry Health Care, Will Weider

Why IT Customer Satisfaction Surveys Matter

04/11/2017 By Will Weider Leave a Comment

Most organizations survey employees to measure engagement and satisfaction, and yet most CIOs don’t have overall metrics about how well IT is delivering services. That, says Will Weider, is a problem.

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Filed Under: IT Operations, Staff engagement Tagged With: Blog, Ministry Health Care, Will Weider

The Next Chapter

03/23/2017 By Will Weider Leave a Comment

After spending the past few years transitioning Ministry’s IT division to Ascension, Will Weider is pondering his next move, and sorting through the many emotions brought on by a major change.

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Filed Under: Change management, Hospital M&A Tagged With: Blog, Ministry Health Care, Will Weider

A Framework for IT Expense Reduction

02/15/2017 By Will Weider Leave a Comment

From breaking up tasks into manageable bites to initiating regular follow-ups, there are steps CIOs and other leaders can take to reduce IT expenses, according to Will Weider.

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Filed Under: CIO Roles & Responsibilities, IT Operations Tagged With: Blog, Ministry Health Care, Will Weider

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